About Our Company
Company Overview
Fairlands Technology Services Pvt Ltd is a technology-driven company specializing in financial services and automobile solutions. Based in Bangalore, Karnataka, the company has been at the forefront of the FASTag implementation effort in India, partnering with multiple banks and automobile companies to promote and manage FASTag services for over 7 years.
Core Services
Fairlands Technology Services offers a wide range of services, including
- FASTag Services – Issuance, distribution, and after-sales support for FASTags.
- WhatsApp Support for FASTag Customers – Check balance and recharge via WhatsApp by typing
"balance". - PAN Card Assistance
- Income Tax & GST Support
- Accounting Services
Core Focus Areas for Business Expansion:
- ARAI Certification for Manufacturing of FASTags – Certification process underway to establish in-house manufacturing capabilities for FASTags
- Development of In-House GPS Tracking Devices – Actively developing GPS solutions for vehicle tracking and fleet management.
Innovation - FASTag Support via WhatsApp
Fairlands Technology Services revolutionized customer support for FASTag users by introducing a WhatsApp-based balance check and recharge system. This solution simplifies customer interactions by providing FASTag balance details and a UPI recharge link directly via WhatsApp, eliminating the need for complex logins or separate apps.
Key Features:
- FASTag balance check via WhatsApp by typing "balance"
- Instant UPI recharge links for easy top-ups
- Real-time data retrieval from bank servers ensuring secure transactions
- Focus on customer retention by reducing issues like non-recharging and unused tags
FASTag Distribution Network
Fairlands manages a strong FASTag distribution network, achieving
- 20,000+ FASTag sales per month across partner banks
- Partnerships with 300+ car dealers and fleet operators
- Over 500+ agents active across India, ensuring deep market penetration
- Distribution coverage across South India with expanding reach
Key Partnerships
- Equitas Bank – Partner for FASTag distribution and customer support.
- Kotak Bank – Collaborating to expand FASTag services and customer engagement.
- Yes Bank – Partnering to enhance FASTag penetration and digital solutions.
- IDBI Bank – Expanding FASTag sales and customer retention strategies.
- Livquik – Working to enable seamless FASTag solutions for customers.
Revenue Model
Fairlands generates revenue through
- FASTag Sales Incentives
- Revenue Sharing on FASTag Recharge Transactions
- Collaboration with banking partners for customer support services
Customer-Centric Approach
Fairlands Technology Services emphasizes customer satisfaction by
- Providing dedicated WhatsApp support for balance checks and recharges
- Offering post-sales support to ensure customer retention
- Maintaining strong ties with automotive dealerships and fleet operators to promote FASTag adoption